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How can I place an order?

Our website has an easy to use and secure shopping basket system which makes it simple for you to order online.  Once you have selected the items you’d like to order, you can choose to pay online with your Credit / Debit Card or PayPal.

Alternatively, you can pay by BACS payment (bank transfer) or credit/debit card payment over the phone. Please contact us via email or telephone to find out more information.


Do you offer a finance option?

Yes, we offer 'Slice It In 3 (Pay Later In 3) by Klarna' which allows you to split your payments in 3 equal interest-free instalments. 
Check out all the Frequently Asked Questions about Klarna here.


Can I view and test an electric wheelchair before I purchase?

Of course! We operate on an appointment-only basis at our Essex showroom so we kindly ask for you to contact us to organise a time and date to view.


Will I have to assemble the powerchair myself?

No, the wheelchair comes setup and ready to use. The only thing you will need to adjust are the cushions, footrests and joystick to your comfort.


Do you offer any warranty with your wheelchairs?

All of our products are supplied with a comprehensive 12 months manufacturers warranty to cover any manufacturing faults.


Can I take a MobilityPlus+ wheelchair on an airplane with me?

Yes, we can supply all necessary specifications via email that you will need to pass onto the airline prior to travelling.


Are your wheelchairs safe for outdoor use?

Absolutely. Our wheelchairs are designed for regular outdoor use, with our main priority being user-safety. We've added seat-belts, electromagnetic brakes and anti-tip castor wheels to our powerchairs to ensure the highest safety for our users. Our user manual provides all safety information.