Free Mainland Delivery On All Orders

FAQs

How can I place an order?

Our website has an easy to use and secure shopping basket system which makes it simple for you to order online.  Once you have selected the items you’d like to order, you can choose to pay online with your Credit / Debit Card or PayPal.

Alternatively, you can pay by BACS payment (bank transfer). Please contact us via email or telephone to find out more information.

 

Can I view and test an electric wheelchair before I purchase?

Of course! We operate on an appointment-only basis so we kindly ask for you to contact us to organise a time and date to view.

 

Will I have to assemble the powerchair myself?

No, the wheelchair comes setup and ready to use. The only thing you will need to adjust are the cushions, footrests and joystick to your comfort.

 

Do you offer any warranty with your wheelchairs?

All of our products come with a 12 months manufacturers warranty to cover manufacturing faults.

 

Can I take a MobilityPlus wheelchair on an airplane with me?

Our wheelchairs are supplied with a lead-acid battery, as opposed to a lithium battery. Lead-acid batteries are not considered hazardous goods and are therefore perfectly safe and legible to fly with. We advise you consult your airlines' powerchair policy well before flying to confirm.

 

Are your wheelchairs safe for outdoor use?

Absolutely. Our wheelchairs are designed for regular outdoor use, with our main priority being user-safety. We've added seat-belts, electromagnetic brakes and anti-tip castor wheels to our powerchairs to ensure the highest safety for our users. Our user manual provides all safety information.