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Warranty

We offer a comprehensive 12-month warranty, including parts and labour cover, with all of our products.

Your warranty period commences on the recorded date of delivery to your address. Every warranty is activated electronically, so there is no need to complete any paperwork.

Should you face a problem with your item, contact a member of our team and we will endeavour to diagnose the issue promptly. For additional peace of mind, we keep all spare parts in stock at our offices in Essex. This enables us to successfully fix most issues in a matter of days. 

If you require a replacement part, we will dispatch it immediately and collect the faulty one from you. In some more complex instances, we may require an image or video where possible. 

Our manufacturer warranty is non-transferable and is only registered to the original purchaser. Our warranty excludes any general wear and tear, or misuse of your product.